Privacy Policy

Last Updated: 2024-10-23

1. Introduction

Welcome to ai.diff-lab.com ("we," "us," or "our"). This Privacy Policy explains how DiffLab co.,limited, collects, uses, discloses, and protects your personal information when you use our website and services (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

2.1 Personal Data

While using our Services, we may ask you to provide certain personally identifiable information ("Personal Data") that can be used to contact or identify you. Personal Data may include, but is not limited to:

• Email Address: When you contact us directly or subscribe to updates.
• Twitter Handles: The Twitter usernames you provide for analysis.
• Contact Information: Any additional information you provide voluntarily.

2.2 Publicly Available Twitter Data

We collect and process publicly available data from Twitter based on the Twitter handles you provide. This data may include:

• Tweets and Retweets: Text content, images, videos, and associated metadata.
• Profile Information: Username, display name, profile picture, bio, location.
• Engagement Data: Likes, replies, retweets, and other public interactions.
• Follower and Following Lists: Publicly available connections.

Please note that we only collect information that is publicly available and do not access private messages or protected accounts.

2.3 Data Collected via Apify.com

We use Apify.com, a third-party service provider, to collect publicly available Twitter data. Apify acts as a data processor on our behalf, adhering to data protection regulations like GDPR and CCPA. The data collected via Apify includes:

• Scraped Public Twitter Content: As detailed in section 2.2.

2.4 Usage Data

We may collect information that your browser sends whenever you visit our Services ("Usage Data"). This Usage Data may include:

• Your computer's IP address.
• Browser type and version.
• Pages visited on our Services.
• Time and date of your visit.
• Time spent on pages.
• Device identifiers and diagnostic data.

2.5 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services:

• Cookies: Small files stored on your device containing session information.
• Web Beacons: Electronic images used to track user navigation.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

3. How We Use Your Information

We use the collected data for various purposes:

• To Provide and Maintain Our Services: Including generating personality analyses.
• To Improve Our Services: Analyzing usage to enhance user experience.
• To Communicate with You: Responding to inquiries or sending updates.
• To Monitor Compliance: Ensuring users adhere to our Terms and Conditions.
• To Protect Our Services: Detecting and preventing fraud or technical issues.
• To Comply with Legal Obligations: Fulfilling our legal and regulatory requirements.

4. Legal Basis for Processing Personal Data (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your Personal Data depends on the context:

• Consent: You have given consent for processing (e.g., submitting a Twitter handle).
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., improving Services) and does not override your rights.
• Compliance with Legal Obligations: Processing is necessary to comply with laws.

5. Data Retention

We retain your Personal Data only as long as necessary for the purposes set out in this Privacy Policy:

• Personal Data: Retained until you request deletion or withdraw consent.
• Public Twitter Data: Retained for up to two years, unless required longer by law.
• Usage Data: Retained for internal analysis purposes.

6. Data Transfer

Your information may be transferred to and maintained on servers located outside your state, province, country, or governmental jurisdiction where data protection laws may differ:

• International Transfers: We ensure adequate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
• Consent to Transfer: By providing information, you consent to this transfer.

7. Disclosure of Data

7.1 Service Providers

We may employ third-party companies to facilitate our Services:

• Apify.com: For data scraping of publicly available Twitter content.
• Hosting Providers: For website and data storage.
• Analytics Providers: For monitoring and analyzing usage.

These third parties have access to your Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

7.2 Legal Requirements

We may disclose your Personal Data if required to:

• Comply with legal obligations.
• Protect and defend the rights or property of DiffLab co.,limited.
• Prevent or investigate possible wrongdoing.
• Protect the personal safety of users or the public.
• Protect against legal liability.

8. Security of Data

We prioritize your data security:

• Technical Measures: Encryption, secure protocols, firewalls.
• Organizational Measures: Access controls, staff training, confidentiality agreements.

While we strive to use commercially acceptable means to protect your Personal Data, no method is 100% secure.

9. Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have the following rights:

• Right to Access: Obtain a copy of your Personal Data.
• Right to Rectification: Correct inaccurate or incomplete data.
• Right to Erasure: Request deletion of your Personal Data.
• Right to Restrict Processing: Limit how we use your data.
• Right to Data Portability: Receive your data in a structured format.
• Right to Object: Object to processing based on legitimate interests.
• Right to Withdraw Consent: At any time, without affecting lawfulness of prior processing.

To exercise these rights, contact us at (Contact information provided below)

10. California Privacy Rights (CCPA)

If you are a California resident, you have rights under the CCPA:

• Right to Know: Categories and specific pieces of Personal Data collected.
• Right to Delete: Request deletion of your Personal Data.
• Right to Opt-Out: Opt-out of the sale of Personal Data (we do not sell data).
• Right to Non-Discrimination: Equal service regardless of exercising privacy rights.

To exercise these rights, contact us at (Contact information provided below)

11. Do Not Sell My Personal Information

We do not sell your Personal Data or the publicly available Twitter data we collect. If this policy changes, we will update this Privacy Policy and provide opt-out options.

12. Cookies and Similar Technologies

We use cookies to enhance your experience:

• Session Cookies: For website operation.
• Preference Cookies: To remember your preferences.
• Security Cookies: For security purposes.

You can manage cookie preferences through your browser settings.

13. Automated Decision-Making and Profiling

Our Services involve automated processing of Twitter data to generate personality analyses:

• Purpose: Provide insights based on public Twitter activity.
• Logic Involved: Algorithms analyze language, frequency, and engagement patterns.
• Significance and Consequences: Results are for entertainment and informational purposes only.

You have the right to object to automated processing; contact us to request human intervention.

14. Third-Party Links

Our Services may contain links to third-party websites:

• No Control: We are not responsible for their content or privacy practices.
• Recommendation: Review the privacy policies of any third-party sites you visit.

15. Children's Privacy

Our Services are not intended for individuals under 13:

• No Intentional Collection: We do not knowingly collect data from children.
• Parental Guidance: If you believe your child has provided us with Personal Data, contact us to remove it.

16. International Data Transfers

We may transfer data internationally:

• EEA to USA Transfers: Safeguarded by Standard Contractual Clauses.
• Compliance: Adhering to GDPR and other international data protection laws.

17. Contact Information

If you have questions or wish to exercise your rights:

• Email: support@diff-lab.com

18. Changes to This Privacy Policy

We may update our Privacy Policy:

• Notification: Changes will be posted with a new "Last Updated" date.
• Review: We encourage periodic review of this Privacy Policy.

19. Consent

By using our Services and providing a Twitter handle, you consent to:

• Collection and Use: As described in this Privacy Policy.
• Data Processing: Including use of Apify.com for data scraping.

20. Data Protection Officer (DPO)

If required, we have appointed a Data Protection Officer:

• Contact: support@diff-lab.com
• Role: Overseeing data protection strategy and compliance.

21. Your Rights Under Other Jurisdictions

Residents of other countries may have additional rights:

• Canada: Complying with PIPEDA.
• Australia: Adhering to the Privacy Act 1988.

Please contact us for more information.

22. Complaints

If you believe your privacy rights have been violated:

• EU Residents: You have the right to lodge a complaint with a supervisory authority.
• Contact Information: We can provide details of the appropriate authority.

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